1. Who We Are
Nègès Market operates negesmarket.com, an online store selling authentic Haitian products. We are committed to protecting your privacy. Contact us at hello@negesmarket.com with any questions.
2. Information We Collect
We collect information you provide when you place an order, create an account, contact us, or subscribe to our newsletter — including your name, email, shipping address, and phone number. We also collect standard analytics data (IP address, browser type, pages visited) through server logs.
3. How We Use Your Information
We use your information to process and fulfill orders, send order confirmations and shipping updates, respond to customer service requests, send promotional emails (opt-in only), and improve our site. We do not sell or rent your personal information to third parties.
4. Payment Information
All payments are processed through Stripe or PayPal. We do not store your credit card details on our servers. Payment data is handled entirely by our PCI-compliant payment processors.
5. Cookies
Our website uses cookies to maintain your shopping cart, remember preferences, and analyze traffic. By using our site, you consent to the use of cookies. You can disable cookies in your browser settings, though some site features may be affected.
6. Third-Party Services
We use Stripe/PayPal (payments), WooCommerce (order management), Brevo (transactional email), Google Analytics (site traffic), and TikTok Shop (sales channel). Each operates under its own privacy policy.
7. Data Retention
We retain order information for a minimum of 5 years for legal and accounting purposes. You may request deletion of your personal data by contacting us, subject to any legal retention requirements.
8. Your Rights
You may request access to, correction of, or deletion of your personal information at any time. You may also opt out of marketing emails via the unsubscribe link in any email. Contact us at hello@negesmarket.com to exercise any of these rights.
9. Children's Privacy
Our site is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has provided us with their data, please contact us immediately.
10. Changes to This Policy
We may update this policy from time to time. We will post changes on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the updated policy.
11. Contact
- Email: hello@negesmarket.com
- WhatsApp: +1 (561) 229-5222